Let’s face it. You can’t run your e-commerce business these days without integrating loads of outside services. Maybe you use a service like ShipperHQ for shipping quotes and ShipStation to print labels and let buyers know their order is on the way. Your ERP keeps track of your inventory; analytics tags fire when pages open and customers click and scroll; and content distribution networks speed delivery of your images to customers.
So, as your company grows and your business model shifts, keeping all the balls in the air can be a challenge. And then there’s always that nagging worry that you’re not using the best services for your needs. Something that worked perfectly last year may be outdated now. And worse, maybe your competitors are using newer and better services, helping to draw away your customers.
That’s why excellence in integrations is such a high priority at Razoyo. We’ve handled hundreds of custom integrations involving everything from ERP systems to fraud prevention to analytics. We’ve built customized workflows and minimalist middleware to tie Oro Commerce, Sage, and Logic Broker services together in a cohesive unit.
One Business-to-Business (B2B) client migrating from Magento Commerce to Oro Commerce, needed to build their supplier network while still fulfilling some items from their own distribution center.
The solution: Razoyo-built customized workflows and middleware to tie Oro Commerce, Sage, and Logic Broker together to provide a cohesive order management business workflow.
Customers needed to legally verify their age before purchasing products. At the time, the client was using a verification process that required human intervention. This interrupted the checkout flow and compromised conversion rates and customer satisfaction. Razoyo solved the problem by seamlessly integrating an automated document review via third-party services.
The result: Instant age verification, fewer customer service calls, and improved conversion.