Our Process

Empower · Build · Support

A Process Designed to Actually Work.

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“

I've been burned by agencies that disappear right after launch.

I need to know what I'm paying for — no surprises, no black boxes.

I've wasted months explaining my business to a new dev every six months.

I want a team that treats my success like their own.

I need a partner who can move as fast as my business does.

Empower · Build · Support

Minimum Viable Product (MVP) In a Flash

Project Requirements Documentation in a Week

EMPOWER

We Get Your Team Ready to Move

Before a line of code is written, we ensure your team has the tools, training, and process clarity to accelerate on your side.

Agentic Tools Training PRD Prep Tooling Setup

BUILD

Discovery to MVP on a Defined Timeline

A clear path from idea to live product — 2-hour discovery, 2-day PRD, 2-week MVP, then a dedicated team sized to your scope.

2-Hr Discovery 2-Day PRD 2-Wk MVP Dedicated Team

SUPPORT

Ongoing Partnership That Evolves With You

A flat retainer covering bug fixes, installs, staging, 24/7 agent access, senior dev review, and bi-weekly PM meetings.

$1,500/mo Bug Fixes 24/7 Agents Dev Bursts

Phase 1: Empower

Most agencies dive straight into code. We start by making sure your team can move fast — with the right tools, aligned requirements, and the technical foundation already in place.

Agentic Tools & AI Training

We introduce clients to our agentic AI workflow tools and train your team to use them. Faster specs, better briefs, fewer revision cycles.

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PRD Collaboration

We work with you on requirements — not just off of them. Clients in the Project Requirements Document process catch scope issues earlier and build faster.

Tooling & Environment Setup

Staging environments, access provisioning, CI/CD groundwork — the technical rails are in place before the first sprint begins.

Phase 2 · Build

The Build Process — Step by Step

For new builds and rebuilds. Open-source application clients (including ecommerce) follow largely the same path. Companies already on SaaS typically move straight to the Support phase.

Step 1

2-Hour Discovery

Clarity before commitment.

A working session to dig into your goals, stack, and constraints. No pitch deck. We ask hard questions — and you walk away knowing whether we’re the right fit and what it’ll take.

Step 2

2-Day PRD

Scope that everyone agrees on.

Two focused days to produce a Product Requirements Document: features, user flows, integrations, and acceptance criteria. The document that eliminates scope creep before it starts.

Step 3

2-Week MVP

Something real, fast.

A working version of your core feature set in two weeks — enough to validate direction, get in front of users, and make informed decisions before committing to a full build.

Step 4

Dedicated Team

Staffed to your scope and timeline.

After MVP, we staff a dedicated team sized to your requirements. The same team that scoped it builds it and launches it. No handoffs.

Schedule Your 2-Hour Discovery

Phase 3: Support

Launch isn’t the finish line. Our retainer gives you senior coverage at a flat monthly rate — no setup fees, no nickel-and-diming. Month one starts with a full site analysis; if your codebase needs significant work first, we’ll tell you.

Flat rate retainer with unlimited bug fixes

$1,500/mo Flat

No setup fee. Unlimited bug fixes and plugin/extension installs. Staging site for open-source platforms. Predictable cost, senior team.

24/7 agent access and senior dev oversight

24/7 Agents + Senior Oversight

AI agents available around the clock for triage and routine tasks. Every pull request reviewed by a lead developer before it merges.

Bi-weekly PM meetings and PRD assistance

Bi-Weekly PM + PRD Help

Regular check-ins with your PM to stay aligned and move forward. Requirements development assistance included — so your next build starts ready.

Dev Bursts — When You Need to Move Fast

Some work doesn’t fit a monthly retainer. Dev bursts are concentrated, time-boxed engagements for refactoring sprints, new feature builds, or sites that need significant work before standard support begins. Duration is scoped before work starts.

$1,200 / Day

Per developer, per day. Minimum half-day. Ideal for focused fixes, targeted features, or a fast refactor sprint.

$4,500 / Week

Per developer, per week. Better value for multi-day or multi-week engagements. Same accountability, same team.

AI Assistants Included

Every burst includes our agentic AI tooling. More shipped per day than a traditional rate comparison suggests.

"I initially encountered Razoyo in 2015 and hired them to recover a failed Magento implementation. Our business was complex — required a high degree of custom software. Razoyo not only delivered an amazing digital commerce implementation on a short turnaround but also helped us navigate a number of business and technical issues. Their acumen and excellent service is why they are still our go-to provider for development and technical consulting — years later."

Greg Wyers

CEO, Design Trade Service

Industries Served

B2B Beauty Business Intelligence Fashion Firearms Food & Grocery Furniture & Home Goods Gift & Specialty Goods Industrial Supply Institutional Equipment Retail Supply Sporting Goods Travel

Let's Talk About Where You Are in the Process

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